1.Buy 1~2 Bundles,You Need To Pay The Extra Shipping Fee,$15
2.Over 3 Bundles Or Buy With Other Items Together In Our Store,Free Shipping Worldwide
- Type:Brazilian Hair,Indian Hair,Peruvian Hair,Malaysian?Hair
- Material:100% Virgin Human Hair
- Hair Weft:Machine Double Weft
- Texture:Straight Hair
- Hair Color:#1B/613
- Hair Length:10-26 INCH
- Hair Weight:95-100g/pc
- Items / Package:1 Pcs
- Can Be Dyed&Permed:Yes
- Life Time:Last More Than?12 Months With Proper Care
- Main Shipping Method:FedEx
- Fast Turnaround Time---All Orders Processed Within-24 Hours(except weekend)
- Delivery Time:2~3 Business Days To USA;3~4 Business Days To Canada,Europe,UK;4~7 Business Days To Other Countries
Q:Do I NEED TO PAY FOR CUSTOMS TAX?
Custom tax collection is buyer responsible to pay for the import tax for your local custom when you choosing order from foreign countries.
Q:WHAT SHOULD I DO IF THE PACKAGE LOST?
Make sure the address that you leave to us all is correct and there is someone sign for the package.Incorrect address or leave at the door will be lead lost.In that case,we won?¡¥t be responsible.Any questions,please contact us first.
Q:WHY I CANNOT PAY THE ORDER ?
You should fill in the correct credit card information when doing payment ,not the debit card information.Any question ,just contact us first
Q:I CANCEL THE ORDER ,BUT WHY I STILL DIDN'T RECEIVE THE REFUND ?
It need 7 working days for us to process the refund ,to be patient
Q:WAVE HAIR TEXTURE
Wavy/curly hair will become more loose after u wash out. Because they are natural hair, steam process it to wavy/curly. But you can make ur own hair styles with irons.
Q:SHEDDING /TANGLE FREE
Shedding :When you meet 2-3 strands loss of new hair .It is not the real shedding, kindly suggest to brushing it with wide-tooth comb then seal the weft again before installment to prevent shedding so much in future.
Tangle: Usually, our hair will not tangle because it is 100% human hair. However, dryness, oil &dirt build-up, salt ,water or not combing out daily will lead to tangle and shedding. Please follow hair care instruction and use good shampoo &conditioner to wash hair twice a week.
Q:Dyed & Curled
It is virgin hair, so could be dyed and iron-flat, when iron flat it, please don?¡¥t exceed 150oC, or the hair will be destroyed. Due to there are so many different color Conditioners in the market, we recommend you test a small portion of hair before coloring or perming the entire bundles.
Q: Hair Care Products
Treat the hair as your own hair, use the good shampoo and conditioner. Conditioning is very important to keep the hair soft and manageable, let it on the hair 5-10 minutes and air dry instead of blowing.
Q:WHY THERE ARE SHORT HAIRS ON THE WEFT?
When hairs cut from donors ,it is a bundle of long hairs and no weft. A length of hairs need to be fold for sewing weft. That is why there are short hairs by one side. Please don't worry about this, it will not impact hair looking, and will not influence on hair using and quality.
Q:IS EVERY STRAND OF HAIR THE SAME LENGTH?
Our hair is 100% human hair, Like our own hairs, human hair is not possible to grow the exact same length of every single strand. That is why human hair ends are always thinner than the top. Please fully understand and consider before placing order.
Dry Ends: Our hair will be a little dry after high temperature steam processed, especially longer hair.With right products to condition and moisture treatment the hair, it will help a lot.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.